We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I usually use in spain an m ask the store had advised me the l fit in size da but to i like it a little looser, a more equal size would be better but in case jacket opening seller very attentive
Kvalitāte laba, piegāde ātra, izmērs atbilst. Rekomendēju.
I bought it for my sister and she loves it. Besides, i was wrong about the color and the store sent me what i wanted. Thanks and i'll buy again
too small sizes need to be adjusted
Very good quality. Fast shipping. I recommend both store and product.
Very nice it is wonderful I loved it very much thanks to the store
The parcel arrived in 19 days. the color, the style of the jacket is just like in the photo of the store (only it is very thin, for winter frosts is not suitable!) And so everything is neatly sewn, and the fur collar is an ornament of this jacket, looks well exactly like a natural, large! and so the jacket is very beautiful. Table with dimensions accurate. i recommend.
The jacket is good quality and for the price is very good.
Full of delight! !!! Super!!!
The store suggested the size, I listened to his suggestion to buy the right size. The jacket is great. You can safely order the size recommended by the seller, with no unpleasant smell. A runner with a zipper. The fur on the ring is attached to the hood and the button. The hood itself is unlocked with a zipper. Delivery speed is also very fast. The price is also very affordable, the length of the clothes is suitable. I was worried that the sleeves would be short before. But my fears are superfluous. Thanks seller
The description corresponds exactly to the description. Excellent quality, terminations, the skin is fastened with small buttons so it can be removed if you don't want to wear the hood with skin, the hood is also removable, attached with a closure to the parka. With regard to size one or two more sizes should be ordered (best to measure well and communicate with the store, very kind). For all this and also excellent communication, attention and speed in shipping i recommend 100% to the seller. Thank you very much
Excellent i recommend